Privacy Policy
1. Data controller
The data controller and legal operator of the Clipnelo website and application is SALAZAR JEAN ROBERT, 10 Rue de la Barraque, 31600 Lherm, France. Contact person: Charles Garcia.
Privacy and personal-data questions may be sent to privacy@clipnelo.com.
2. Data we process
When you visit the website, technical information may be processed automatically, including IP address, browser and device type, request time, requested page and security diagnostics. If you voluntarily submit an email address or support request, we process that address and message.
3. Videos and files
Clipnelo processes selected videos locally on your device. File contents are not uploaded to our servers. The app may access the internet to check for updates or validate a license; these requests do not contain the processed video.
4. Why data is used
- to operate, secure and diagnose the website;
- to answer requests and provide product information when you consent;
- to validate licenses and deliver updates;
- to meet legal obligations.
5. Legal bases
Depending on the situation, processing relies on consent, performance of a contract, legitimate interests in protecting and improving the service, or a legal obligation.
6. Sharing and retention
Data may be handled by hosting, email, payment and support providers only as needed and under our instructions. Retention depends on purpose: technical logs are kept for a limited period, support messages while needed to respond and protect legitimate interests, and payment records for legally required periods.
7. Your rights
You may request access, correction, deletion or restriction, withdraw consent, and object where applicable law provides these rights. Contact privacy@clipnelo.com.
8. Children
The service is not intended for independent use by children below the digital-consent age applicable in their country.
9. Changes
We may update this policy when the product or law changes. The current date appears at the top of this page.